Technology Adoption in Field Service

Field service organizations today can be divided into five stages of technology maturity — Pen and Paper, Early Digitization, Full Digitization, Early Automation, and Full Automation.

Where your company falls on this spectrum has a major impact on your ability to compete in an increasingly commoditized industry.

Download this ebook to learn more about the characteristics of each stage, from operational efficiency to the ability to collect – and act on – data.