On-demand Webinars

Delivering great customer service is hard enough without invisible speed bumps popping up in the “last mile” that connects your field teams with your customers.

In our increasingly interconnected and complex world, UX design is critical in addressing rapid changes in users’ environments and behaviors. And while design thinking as a concept is not new, the importance of building field service solutions with the end users in mind is a rarity.

Has your field service solution failed you and the Telco market? The traditional field service vendors have been gobbled up by ERP and other vendors in an effort to increase top line revenue and make investors happy. These acquisitions have not typically favored the customers. Zinier is changing that dynamic.

You’ve heard the words before. Seamless integration. SaaS companies pride themselves on integrating their solutions with existing organic and 3rd party software. But why do the claims of seamless integration fall flat when it comes time to actually integrate?

Since early 2020, work from home has become a way of life. But not for all of us. There is still a large population of deskless workers visiting customer sites every day, delivering goods, installing new equipment, and providing maintenance.

Telecom industry leader Laurent Grimaldi will be chatting with Zinier’s CEO Prateek Chakravarty on his extraordinary career, from their shared experience as Field Service Engineers at Schlumberger to CEO, Founder, Private Investor and Industry Advisor in all areas of Telecom Infrastructure.

This is an on-demand video of “The Past, Present & Future of Field Service Disruption” which originally aired April 15th, 2021.

This is an on-demand video of “Innovation on the Front Lines: The Hybrid Workforce – AR/VR, AI and Humans” which originally aired March 11th, 2021.

This is an on-demand video of “Low-Code Platform: The CIO’s Secret Solution to Field Service Agility and Flexibility” which originally aired February 25th, 2021. You’ve heard the phrase “the new normal” many times over the past several months. You know that many things about your life and your work will be different, for a long time to come.

Technology is changing the way we work, with AI and automation supercharging the traditional workforce. Given the pace of innovation, what will that workforce look like in 10 years – and how should organizations start preparing today?