Zinier has been named an IDC Innovator in the IDC Innovators: Field Service Management Applications, 2021 (#US45617620, March 2021) report. Zinier supports service organizations with an innovative new technology and groundbreaking approach to existing issues.
They say that “not all heroes wear capes.” The heroes of field service are trading in their clipboards for new tools and processes designed for work in an era of COVID-19 and other business disruptions. This new report includes best practices based on first-person input from diverse field service operations.
Dealing with uncertainty, changing operating needs & technological advancements during times of crisis. COVID-19 has forced field service organizations to quickly adapt to protect their teams and operations. In this report, IQPC Australia worked with global field service leaders to develop a practical guide on optimizing service delivery – today and post-pandemic.