Z Productivity Suite

Say Hello to Better Field Execution

Streamline your field service operations

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Elevate the performance of your entire field service operation

Our Approach

Built Around You

The Z Productivity Suite is designed to boost efficiency, drive connectivity and maximize the collective success of the key people in your field service universe: backoffice personnel, field technicians, and customers.

Backoffice Personnel

Zinier simplifies complex back office tasks with intelligent automation, allowing personnel to focus on critical areas.

Field Technicians

Empower technicians with the configurable tools they need to succeed in the field no matter the situation.

Customers

From appointment scheduling and management to communication and security, Zinier helps you create on-brand experiences that delight your customers.

Productivity Suite

Office Experience

Web applications that help the back office scale in scope without
scaling in personnel

Right people, right place, right time. Every time

Make guess work a thing of the past. Automatically schedule and assign tasks to technicians based on their location, availability, and skill set.

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Forecast, plan, and automate capacity to match demand

Capacity and demand are constantly changing – make sure you have the tools to adjust and optimize your workforce accordingly

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Out of sight, but not out of mind

From the warehouse to the job site, eliminate leakage with full parts and materials visibility down to the task and asset level.

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Say goodbye to the asset paper trail

Digitally track and manage the life of every asset – installation, service, replacement, removal – and tie everything to customer sites and work orders.

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Deep performance insights, without all the digging

Measure, analyze, and visualize performance data to help identify areas of improvement in the field. The result? Better alignment and increased productivity.

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Productivity Suite

Field Experience

Mobile apps and mobile workflows that enable all technicians to excel in the field

A mobile app for the mobile workforce

Field execution excellence. That’s what happens when you give field technicians a mobile-native design and customizable mobile workflows.

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One app to capture all data

Make pens, paper, and spreadsheets a thing of the past. Leverage mobile-native data capture capabilities to connect text, photos, videos and more to each and every task.

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Better back-and-forth means less back-and-forth

Chat that’s integrated throughout our Productivity Suite, so technicians can get real-time support from coordinators and engineers, no matter where they are in their workday.

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Audit feedback when and where it matters most

When field technicians get timely and actionable feedback, efficiency goes up and repeat site visits go down

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Video calls with experts keep the workflow flowing

With another set of eyes just a screen-share away, technicians can partner with an expert to solve their trickiest in-field problems.

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Productivity Suite

Customer Experience

Drive customer satisfaction with better appointment scheduling and communication, all configured to your brand and business needs

Give customers the flexibility they want

Enable customers to schedule and modify service appointments, and view appointment details such as service type and activity status.

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Make your brand stand out

A configurable customer portal helps you meet your specific business needs and put your brand front and center.

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Keep customers in the know, not in the dark

Create a thoughtful journey of customer notifications throughout the service process, from appointment booking to work order completion.

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OUR SOLUTION PACKAGES

Tailored solutions for your digital
transformation needs

Essentials

An excellent entry point for businesses looking to digitize their field operations

Accelerator

Accelerate value with pre-configured software
(up to 80% faster)

Enterprise

Optimize field operations, improve cash flow, and enhance customer service with our native solution for established companies.

Curious about what the future of field service looks like?
See the Z Productivity Suite in action today.

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