ESSENTIALS

An excellent entry point for businesses looking to digitize their field operations

Single-step Work-order Management

In-house workforce Management

On-Demand Scheduling

Up to 4 task types

iOS and Android Apps

Customizable customer forms

25 GB data storage

Multi-tenant

24/7 monitoring

6 hours training and 5-days on-boarding support

No-Code Mobile Task Builder

COMPARISON TABLE

Zinier Solutions

Feature

Essentials

Accelerator

Enterprise

Office Experience

Work Order Management
1-step only
Multi-step included
Multi-step included
Workforce Management
In-house only
In-house and contractors
In-house and contractors
Contractor Management
One contractor per region
Multiple contractors per region
Scheduling & Dispatch
On-demand scheduling
On-demand scheduling
On-demand and periodic
Capacity Management
Parts & Inventory Management
Asset Management
Pre-configured KPI Dashboards
No-code Dashboard Builder

Field Experience

iOS and Android
Offline Mode
Forms & Checklists
# of Task Types
Up to 4 task types
Up to 8 task types
Up to 12 task types
Chat
Remote Assistant
Dynamic Audits

Customer Experience

Appointment Booking
Customer Portal
Customer Communications

Platform

SOLUTION DEVELOPMENT TOOLS

No-code Task Builder
Low-code StudioZ
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Language Pack
Get Quote

API INTEGRATIONS

Work Order APIs - Ingestion
Work Order APIs - Update
Appointment Booking APIs

HOSTING

Data Storage
25 GB
100 GB
Unlimited
24/7 Monitoring
Multi-tenant
Single-tenant
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Delivery and Implementation

Implementation Time
2 sprints
4 sprints
Custom
Training
6 hours
10 hours
Custom
Onboarding Support
5 days
10 days
Custom
Customer Success Manager
Additional Services

Customer Support

Phone Support (Local Time)
8am - 6pm | Monday - Friday
8am - 6pm | Monday - Friday
24 x 7
Online Ticketing System
Initial Response Time
30 Minutes
30 Minutes
15 Minutes
Resolution Time
Standard SLA
Standard SLA
Standard SLA
Customer Success Delivery Manager
Customer Advisory Board

Curious about what the future of field service looks like?
See the Productivity Suite in action today.

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