Deskless Productivity Starts with Zinier

Zinier is your one-stop shop for field service installation and maintenance

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THE Zinier difference

No-Code Customization

No two field service organizations are alike. From the IT ecosystem you connect with, to the workflows you execute in the field, your business requirements are unique. We build customizable software that enables you to create the field service workflows you need, without touching a line of code.

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1. Get started with off-the-shelf ZiniApps

Leverage our suite of off-the-shelf web and mobile apps (ZiniApps) designed to help your back-office and field teams excel.

2. Customize your field tasks with no-code

Use our no-code Task Builder to create the field workflows you need and customize how Tasks are executed in the field. With Task Builder, your teams will be up and running in hours instead of months.

3. Adapt quickly to change

As your business matures and requirements change, you need to be able to adapt in minutes, not months. With our no-code framework, you can make changes or even build new ZiniApps that supercharge your existing solution.

4. Automate and improve

Ready to take your solution to the next level? Our Configurable AI solutions can help you make smarter decisions and improve your productivity.

Zinier Productivity Suite

The Zinier Productivity Suite is composed of modular web and mobile apps – called ZiniApps – that help you install and maintain your assets and equipment in the field. Be it your Scheduler, Parts & Inventory, Customers, Mobile Workforce or Reporting, we cover it all.

Productivity Suite

Office Experience

Web applications that help the back office scale in scope without
scaling in personnel

Right people, right place, right time. Every time

Make guess work a thing of the past. Automatically schedule and assign tasks to technicians based on their location, availability, and skill set.

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Out of sight, but not out of mind

From the warehouse to the job site, eliminate leakage with full parts and materials visibility down to the task and asset level.

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Say goodbye to the asset paper trail

Digitally track and manage the life of every asset – installation, service, replacement, removal – and tie everything to customer sites and work orders.

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Deep performance insights, without all the digging

Measure, analyze, and visualize performance data to help identify areas of improvement in the field. The result? Better alignment and increased productivity.

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Productivity Suite

Field Experience

Mobile apps and mobile workflows that enable all technicians to excel in the field

A mobile app for the mobile workforce

Field execution excellence. That’s what happens when you give field technicians a mobile-native design and customizable mobile workflows.

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One app to capture all data

Make pens, paper, and spreadsheets a thing of the past. Leverage mobile-native data capture capabilities to connect text, photos, videos and more to each and every task.

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Better back-and-forth means less back-and-forth

Chat that’s integrated throughout our Productivity Suite, so technicians can get real-time support from coordinators and engineers, no matter where they are in their workday.

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Video calls with experts keep the workflow flowing

With another set of eyes just a screen-share away, technicians can partner with an expert to solve their trickiest in-field problems.

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Productivity Suite

Customer Experience

Drive customer satisfaction with better appointment scheduling and communication, all configured to your brand and business needs

Give customers the flexibility they want

Enable customers to schedule and modify service appointments, and view appointment details such as service type and activity status.

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Make your brand stand out

A configurable customer portal helps you meet your specific business needs and put your brand front and center.

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Keep customers in the know, not in the dark

Create a thoughtful journey of customer notifications throughout the service process, from appointment booking to work order completion.

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Platform

Our platform-first approach to field productivity helps accelerate time to value. Your business needs are complex and ever-changing, and our collection of mobile workflow recipes and no-code builders make it easy to tailor the ZiniApps to the dynamics of your business.

The no-code way to build mobile tasks

Make change requests and lengthy development cycles a thing of the past. With our Task Builder, you can create and modify mobile tasks without touching a line of code.

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Build applications for your unique field service needs

Keep up with the changing dynamics of your field service ecosystem by leveraging our platform to build mobile and web apps to meet any use case.

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Automate the mundane

Configurable recommendations can automate manual processes, saving time, frustration, and moving your business towards the future of work.

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Intelligence when and where you need it

Smarter decisions. Better execution. Improved results. Our AI capabilities can help every field service organization achieve greater success.

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Integrations

We are a one-stop shop for your field execution needs. Our Integration Marketplace supports out-of-the-box integrations with 1,000+ applications to leverage data from your existing tech stack to extend the functionality of each ZiniApp.

Connect to your ERP system

ERP systems are critical for managing broad day-to-day business activities – from inventory and supply chain to manufacturing and maintenance.

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Connect with you CRM system

CRM software replaces a patchwork of spreadsheets, databases, and apps to help businesses better nurture relationships with leads and customers.

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Connect with your EAM

EAM tools leverage software, systems, and services to maintain physical assets, with the goal of optimizing the utilization and longevity of those assets throughout their lifecycle.

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We've got you covered

From ticketing to customer service, our integration marketplace supports out-of-the-box integrations with 1,000+ applications. Need something unique? Our platform was built from the ground-up to connect to any external system. Either way, we've got you covered.

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Curious about what the future of field service looks like?
See the Productivity Suite in action today.

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