The global COVID-19 pandemic has fundamentally changed the way we do business, particularly in the Field Service industry. Everything from customer habits to how field service organizations interact with their team has rapidly changed as we all navigate these uncertain times.
Join our panel discussion with Andrew Wolf, Co-founder and Chief Product Officer at Zinier, alongside executives from IBM, Airbus, and ABB to learn why field service organizations must invest in digital technologies in order to future-proof their business. Topics discussed in this panel include:
- Adapting to change and leveraging digital technology to ensure uninterrupted service delivery and customer support in times of uncertainty
- Scaling your technology infrastructure to meet evolving customer needs
- Future-proofing your service operation with the help of innovative technology
Rajat Kakar - Service Sales Group Executive, IBM
Paul Oliver - Former Vice President, Customer Services, Airbus
Charles Bennett - Country Service Manager, ABB