This is an on-demand video of “Orchestrating Your Field Operations for Maximum Efficiency” which originally aired February 11th, 2021.
Increasing customer satisfaction and managing an efficient field service operation requires lightning fast agility and resilience. Most service providers have to deal with multiple systems of records focused on storing siloed data sources.
These systems of records store a wealth of information that can be tapped into in order to better control customer touchpoints and lifecycle. Over the last decade, new technology paradigms are pushing companies to be more efficient and provide better experiences.
In this webinar, we will cover how to:
- Navigate your current field technology stack
- Leverage your existing data to support continuous changes in customer needs
- Adjust your business and IT needs in an agile environment
Join us as we deep dive into the best practices when orchestrating your field service operations.