To say 2020 has been full of surprises is an understatement. We’ve seen it all this year (I hope) from the expected everyday surprises to the unexpected disruptions that will shape the way we live and work for decades. It’s also during these uncertain times that hundreds of thousands of people have remained on the front lines to service the critical infrastructure that keeps our world running. These field service heroes are powering remote workforces, online education, and healthcare facilities - often with fewer resources and more responsibilities than ever before. Here at Zinier, our mission is to help these essential teams perform at their best, while navigating the unexpected.Today, I’m excited to welcome new leaders who share our passion for empowering these unsung heroes with modern technology built for not only surviving, but thriving, in the complex world of field service.

  • Prateek Chakravarty, Chief Business Officer: formerly of PG&E, Oyo, Bidgely, an AI-driven customer data platform startup for utilities and energy retailers.
  • Oscar Salazar, Vice President of Sales - US & Canada: joins us from IFS with previous enterprise sales roles at companies like ClickSoftware and TIBCO.
  • Travis Johnstone, Regional Vice President of Sales - US & Canada: formerly of IFS and a field service software veteran.

Prateek, Oscar, and Travis join other new hires from companies including Salesforce, Cognizant, and Juniper. As our sales leaders partner with enterprises to work smarter and safer in the field, Zinier’s Vice President of Transformation Services, Vikram Shivashankar, is now onboard to lead our global team focused on delivering seamless service delivery for our customers. Vikram works hand in hand with our engineering team, led by our CTO Girish, former head of engineering at ServiceMax.With new leaders and a commitment to empower our field service heroes, we are ready to take on 2021 and usher in the new era of field service automation.

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