Tower maintenance cycle times reduced by 66%

Black & Veatch partnered with Zinier to modernize telecom tower maintenance: streamlining subcontractor management, work order tracking, and quality control across hundreds of sites worldwide.

Black & Veatch is a top-ranked leader in global engineering, procurement, and construction with a particular specialization in telecommunications infrastructure, headquartered in Overland Park, Kansas. The company manages complex, multi-contractor field operations across major carrier networks, including critical telecom tower maintenance and installation projects.

Results at a glance

Cycle time

90→30

days per project

Service level

Unified

across multiple contractors

Without Zinier

Lengthy cycle times left value on the table and compliance at risk.

Black & Veatch manages telecom tower maintenance and installation at scale for major carriers. Key hurdles they faced included efficiently managing work orders, overseeing subcontractors, and ensuring quality control across multiple sites.

Managing multiple subcontractors across AT&T turf projects with limited visibility

Work order lifecycle fragmented across systems, creating delays and compliance risk

No real-time auditing capability during active field work

Cycle times at 90 days, leaving value on the table for clients

Quality control dependent on manual checks and retrospective reporting

With Zinier

Real-time work order tracking. Cycle time down two-thirds.

Zinier's platform gave Black & Veatch a unified system for subcontractor management, work order tracking, and live quality control, cutting cycle times from 90 to 30 days after deployment.

Unified subcontractor management across all AT&T turf project sites

Real-time work order tracking from assignment through completion

Live auditing capability during field execution, not after the fact

Cycle times cut from 90 to 30 days through workflow automation

Improved project management efficiency and quality compliance across sites

“Our project teams connect on one real-time, integrated platform, streamlining operations from the field to the office and back again.”

David Simmons

Senior Director of Technology & Innovation, Black & Veatch

What’s next?

Building on the foundation.

Black & Veatch’s partnership with Zinier represents a commitment to bringing data and intelligence to field execution. The company has moved from reactive project management to a live, integrated operational model that serves clients with greater speed and accuracy.