Hexagon and Zinier Form Strategic Partnership to Bridge Asset Intelligence and Field Service Operations

Zinier, a leader in AI-powered field service management (FSM) software, announces a strategic partnership with Hexagon’s Asset Lifecycle Intelligence division, a global leader in comprehensive asset intelligence solutions. This collaboration aims to address the critical operational gap between enterprise asset monitoring and field service delivery, empowering organizations to seamlessly connect asset intelligence with intelligent workforce deployment.

The partnership combines Hexagon’s comprehensive asset intelligence portfolio with Zinier’s AI-powered field service management platform to deliver integrated solutions planned across Enterprise Asset Management (EAM), GIS Mapping, Outage Management, and Asset Performance Monitoring. Together, the companies will serve telecommunications, utilities, manufacturing, and other asset-intensive industries globally, with initial focus on Europe, the United States, and APAC markets.

“Enterprise organizations have invested heavily in sophisticated asset monitoring and intelligence systems, yet many still struggle to translate asset insights into optimized field service operations,” said Prateek Chakravarty, CEO of Zinier. “Our partnership with Hexagon will create seamless integration between comprehensive asset visibility and intelligent field workforce management, enabling enterprises to maximize both asset performance and operational efficiency.”

The strategic alliance will deliver several key capabilities to enterprise customers:

Unified Asset-to-Field Operations: Real-time asset performance data will directly trigger optimized field service workflows, reducing response times and preventing costly equipment failures.

Intelligent Resource Deployment: AI-powered scheduling will consider asset criticality, geographic proximity, and technician expertise to optimize field workforce allocation across complex asset portfolios.

Predictive Maintenance Integration: Asset performance monitoring will seamlessly connect with preventive maintenance scheduling, allowing for proactive service delivery before issues impact operations.

Enhanced Operational Visibility: Combined dashboards will provide enterprise leaders with comprehensive views of both asset health and field service performance metrics.

“Organizations managing complex infrastructure require integrated solutions that connect asset intelligence with field execution,” said Glenn Boyko, Director of Strategic Partnerships and Alliances at Hexagon’s Asset Lifecycle Intelligence division. “This partnership will enable our customers to transform asset insights into actionable field service operations, driving measurable improvements in operational efficiency and asset uptime.”

The partnership will leverage Zinier’s Studio Z low-code/no-code development environment to enable rapid customization of integrated workflows, allowing enterprises to adapt solutions to their specific operational requirements without extensive development resources.

Leading organizations including Virgin Media O2, Vodafone, and Naturgy already rely on Zinier’s enterprise FSM platform to optimize field operations across telecommunications and energy sectors, positioning the company to deliver proven value within Hexagon’s extensive customer ecosystem.

About Zinier
Zinier transforms how enterprises manage complex field operations through an innovative FSM platform that combines immediate operational value with unlimited potential for adaptation. Trusted by global leaders in telecommunications, energy, and utilities such as Virgin Media O2, Naturgy and OXG (Vodafone), Zinier's AI-powered platform enables organizations to optimize field workforces while maintaining flexibility to evolve as business needs change.

About Hexagon

Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct and operate more profitable, safe and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity and move the sustainability needle.

Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,800 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.